Shipping & Returns
ORDER PROCESSING TIME:
Typical order processing time is 1-3 business days during normal operations. We will always pack your handcrafted soap and metaphysical orders as quickly and as safely as possible.
An order may be cancelled prior to shipping. Once an order has shipped, all sales are final. We reserve the right to cancel any unshipped order. We reserve the right to cancel or adjust any orders when unable to communicate with the customer. All cancelled orders will be subject to a 5% restock fee that will not be refunded.
We are a small business. We do our best to figure shipping costs appropriately. We will refund excess shipping charges at our discretion. We appreciate your understanding. As always orders with a sub total at or above $45 will automatically receive free shipping.
Return & Exchange Policy
RETURNS AND EXCHANGES:
We do not accept returns or exchanges on handcrafted soaps or metaphysical products under any circumstances due to sanitary reasons. Once an order is shipped, all sales are final.
If your items arrive damaged, please capture photo documentation/proof of the damage and contact the USPS and Sky Remedies immediately. We will file a claim on your behalf but will need proof and documentation from the customer to file the claim.